top of page

Privacy Policy

Last updated: February 20, 2024

Dona Wellness Clinic ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws. This Privacy Policy describes how we collect, use, and safeguard your information.

​

Information We Collect​

We may collect the following types of personal information:

  • Name

  • Email address

  • Physical address

  • Phone number

  • Medical history​

 

How We Use Your Information

We use your personal information to:

  • Provide medical and mental health services

  • Schedule and confirm appointments

  • Process payments securely

  • Respond to inquiries and provide customer support

  • Communicate important health-related information​

 

Third-Party Services

We use third-party platforms to facilitate services, including:

  • Electronic Health Records (EHR) System for medical recordkeeping

  • Gmail for email communications

  • Square, Ivy, and other payment method for payment processing

These third parties are required to maintain the confidentiality and security of your information in compliance with HIPAA and other relevant laws.

​

Patient Rights & Data Access

You have the right to:

  • Request access to your medical records

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your personal data where applicable

  • Opt out of certain communications

To exercise these rights, please contact us at [Insert Contact Information].

​

Telehealth & Data Security

We take all necessary precautions to secure telehealth communications, ensuring encrypted and HIPAA-compliant platforms are used for remote consultations.

​

Marketing & Communications

  • We do NOT share or sell your phone number or other personal information with third parties for marketing or promotional purposes.

  • Text messaging originator opt-in data and consent will not be shared with any third party.

 

Cookies & Tracking

  • We do NOT use cookies or tracking technologies on our website.

 

Changes to This Privacy Policy

  • We may update this policy as necessary. Any changes will be posted with the updated effective date.

​

If you have any questions about this Privacy Policy & Terms, You can contact us:

Terms of Service

Last updated: February 20, 2024

By using the services of Dona Wellness Clinic, you agree to these Terms of Service. If you do not agree, please refrain from using our services.

​

Medical Services Disclaimer

Our services are for informational and therapeutic purposes only. They do not replace emergency medical care. If you are experiencing a crisis, call 911 or go to the nearest emergency room.

​

Appointments & Cancellations

Patients must provide at least 48 business hour notice for cancellations.

Late cancellations or missed appointments may be subject to a fee.

​

Payment Policy

Payments are processed securely via Square, Ivy, and other payment method.

Payment is due at the time of service unless otherwise arranged.

​

Telehealth Services

By using our telehealth services, you consent to receiving care via secure, HIPAA-compliant platforms.

Patients are responsible for ensuring a private and stable internet connection during telehealth appointments.

​

Confidentiality & HIPAA Compliance

We adhere to HIPAA regulations to protect patient confidentiality.

Information shared during appointments remains strictly confidential except where disclosure is required by law.

​

Termination of Services

We reserve the right to refuse or terminate services for any violations of these Terms.

​

Changes to These Terms

We may update these Terms periodically. Continued use of our services constitutes acceptance of any updates.

​

If you have any questions about this Privacy Policy & Terms, You can contact us:

​

​

​No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

bottom of page